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Categories
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General & Technical Tasks
This category covers essential internal protocols, technical support, CRM and SAP data management, compliance tagging...
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Post-Order Inquiries (Delivery, Invoicing, Refunds)
Post-Order Inquiries cover delivery, invoicing, and refunds, guiding agents through credit requests, price amendments...
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Order Inquiries (New Orders & Modifications)
This category covers procedures for new orders, customer setup, implant kit intake, inventory checks, and distinguish...